TECHNICAL ADVISOR

Car Mechanics

Published: February 14, 2019

Job purpose

The Technical advisor’s primary responsibilities are to assist with the sale of tires and mechanical services and to offer exceptional after-sales service to the branch’s customers.

Responsibilities

  • Greet customers and determine their needs in terms of tires;
  • Provide advice when purchasing tires and complete the sale;
  • Perform part orders in the computerized system;
  • Assist the mechanics with the diagnosis of problems with the vehicles;
  • Order parts through the computer system;
  • Ensure the quality of the work carried out by carrying out road tests;
  • During customer visits, promote the other services offered by the company;
  • Answer incoming calls related to technical questions regarding tires or inquiries on the advancement of work in progress;
  • Produce an estimate of the work to be carried out on the vehicle;
  • Bill clients according to the vehicle work orders;
  • Execute cash closing procedures and run daily reports.

Success factors

  • Technical Knowledge: Your 5 years of experience in sales or consulting as well as your in-depth knowledge of the automotive industry give you the necessary assets to take up your duties.
  • Customer service orientation: You have great interpersonal skills and offer exceptional customer service.
  • Interest in the automobile industry: Passionate about this industry, you possess a strong knowledge of car mechanics and tires.
  • Bilingualism: You communicate perfectly in both French and English and can offer sales and consulting services in both languages.
  • Stress Management: You are able to manage deadlines and make sound decisions quickly.

 

Apply now

All fields identified by an asterisk (*) are mandatory.

Note : please indicate the Tireland Auto Centre name and location where you wish to submit your application.